Secretary: Hello. Quick Time Computers. May I help you?

Caller: Yes this is a Farida. May I speak to Fareeha Shahid, please?

S: I'm sorry but she's not in right now.

C: Okay do you know when she'll be back?

S: Uh, yeas she should be here later on this afternoon maybe about 4:30. May I take a message?

C: Yeas Ms. Fareeha sent me a brochure derailing your newest line of laptop computers with a description of other software products, but there wasn't any information about after-sales service.

S: Oh I'm sorry. Would you like me to fax that to you?

C: Yes but our fax is being repaired at the moment and it won't be working until around 2:30. Hum... could you try sending that information around 3:30?

S: Sure Could I have your name telephone number and fax number please?

C: Yes Farida Zia and the phone number is  6881278. And the fax number is 5881298.

S: Okay Farida Is your name spelled F-a-r-e-e-d-a?

C: No. It's Farida with ''I'' ''F-a-r-i-d-a.''

S: All right Miss Farida And your phone number is ........... and the fax number is .......... is that correct?

C: Yes it is.

S: All right. I'll be sure to send you the fax this afternoon.

C: Okay Bye.